We are living in digital world where online shopping has become a necessity. Everything today can be delivered at your doorstep from giant machines to small needle. Do you know who does all the work? You are right, package heroes behind the wheels, “Delivery Drivers”! Think about the last time delivery driver brought you your favorite food or an Amazon package that you ordered few hours ago. Undoubtedly, delivery drivers make good things happen. With exceptional growth in internet shopping, it seems like you better get to start a job as delivery driver. If you are planning to be one behind the wheels, here are few basics skills that will help you become a package hero.
Deliver Driver’s Job
Before jumping on to the skills a delivery driver should have, lets’ discuss duties of a delivery driver. Normally a delivery driver is responsible for delivering packages of all sizes and shapes safely and on time. Review delivery routes and plan best ones for fastest and efficient delivery. Use range of vehicles to travel and often collect payment or signature from customers.
To be an effective delivery driver one need to be customer oriented and schedule oriented. If you think you have following skills, you are right for this job!
Driving Skills: Driver with true license and clean driving record is all you need. Individuals driving cars may not require a special license. However, driver working with box trucks or large trucks are required to pass a special driving text (CDL) and complete a training course.
Customer Service Skills: No one would wish to receive a mangled box or pizza where all of the cheese is stuck on the top of the box. This has been a serious concern and repeatedly reported by customers these days and delivery of cold/less food has caused serious decline in the number of online orders. It is the core responsibility of delivery driver to ensure safe and perfect delivery of the required item. If you can’t resolve the issue right away, you should know the tactic to deal with the customer or you simply direct the person to someone who can help!
Time Management Skills: Bang on the right time is what makes a delivery driver package hero. Lately, customers are complaining a lot about the late delivery and delivery of cold food which is definitely not good for restaurant and drivers itself. Therefore, they should always be a schedule no matter what they are delivering. It eventually means planning on routes, staying on track and managing the downtime.
Problem Solving Skills: One of the important skills you should have! A furious and angry customer or a flat tire or puncture can disturb your entire schedule. Therefore, a delivery driver should have problems solving skill; he must know how to get things back on the track because only this skill can help him/her survive in the market.